Contact us

Customer service is available through email using the form below or by calling us. We do prefer orders to be placed on the website but we do process phone orders as well. In some instances phone orders will require an email confirmation of your acceptance of a Quote or Order. Emailed inquiries are typically responded to in a timely fashion. Our goal is to respond to emails within an hour during our normal business hours.

Customer Service Phone Hours:  9am to 5pm (M-F EST)

Toll Free: 1-877-271-5398 or 1-804-722-1640
Please note the Toll Free number does not work for International calls.


AV Outlet
Disputanta, VA 23842

Please contact us via email or phone for our shipping address if you need to return a product or for any other mailing.